Cookies & Tracking Policy

Cookies are small text files stored on your device when you visit a website. They support core functionality, improve performance, and provide analytics so we can make improvements. Similar technologies (like localStorage) may be used for the same purposes.

• Essential Cookies — Required for the basic operation of our platform (authentication/session, security, core features). These are always active because the site won’t work properly without them.
• Analytics Cookies — We use Google Analytics to understand site usage and improve the product.
• Advertising Cookies — Google Ads and X (Twitter) tags measure which of our ads lead to sign-ups and let us show our ads again to people who visited our site (remarketing).
• Referral Cookie — Remembers the referral code from a partner link so the partner is credited when you sign up.
• Live Chat Cookies — Our live chat provider may use its own cookies or local storage. Tracking remains blocked until you agree to the provider’s terms inside the chat popup.
• Payment Cookies — When you top up your wallet, our payment processor (NowPayments) may set necessary cookies to complete secure transactions. These are set only when you initiate the payment flow.

Where consent is required (EU/EEA, UK, Switzerland, Brazil, Quebec, South Korea, China, and whenever we cannot tell where you are), our banner asks first. We do not place analytics, advertising or referral cookies until you click Accept. Ignoring the banner or clicking Decline means only essential cookies are used. Google’s tags may still send cookieless, anonymous signals (Google Consent Mode) that set no cookies.

Everywhere else, analytics, advertising measurement and referral tracking are on by default. You can opt out at any time.

Global Privacy Control: if your browser sends a Global Privacy Control (GPC) signal, we treat it as an opt-out of advertising cookies and of the “sale” or “sharing” of personal information for targeted advertising, wherever you are.

Change your choice: click Your Privacy Choices at the bottom of any page. Declining also deletes the analytics, advertising and referral cookies we set earlier. We use the country your connection comes from, as determined by our hosting provider, only to decide which of these rules applies; it is not stored on your device.

We use Google Analytics 4 to understand how our Services are used. Where consent is required, GA4 sets no cookies until you accept.

What GA4 may collect (when enabled)

• App/site interactions (pages, sessions, events)
• Approximate location (country/region)
• Device & browser type, OS, referrer/UTM
• Performance metrics (load times, errors)

Our GA4 controls

• IP addresses: GA4 does not log or store IP addresses for EU users and provides regional processing.
• Advertising features: GA4 works together with Google Ads for conversion measurement and remarketing, under the same consent rules as our other advertising cookies.
• Data retention: events retained for up to 14 months.

You can also use Google’s opt-out add-on: https://tools.google.com/dlpage/gaoptout.

Below are the typical technologies we use. Exact names and durations may change as vendors update.

Note: Some features may use localStorage or similar non-cookie storage and are governed by the same consent choices described on this page.

Some cookies are set by trusted third parties (Google Analytics, Google Ads, X, our live chat provider, and our payment processor). Those parties control their own cookies and processing. Their use is governed by their respective privacy and cookie policies.

We handle any personal data collected via cookies in accordance with applicable laws, including the EU GDPR, UK GDPR, and the California CCPA/CPRA. For more on how we process personal data, see our Privacy Policy.

Click Your Privacy Choices at the bottom of any page to accept or decline at any time, or turn on Global Privacy Control in your browser. You can also clear cookies in your browser, block them entirely or set site exceptions. Keep in mind that removing essential cookies may impact core functionality (e.g., staying signed in).

For Analytics specifically, you may also use Google’s opt-out add-on: https://tools.google.com/dlpage/gaoptout.

We may update this Cookie Policy to reflect changes in technology, law, or our practices. The “Last Updated” date at the top of this page indicates the latest version.

Controller: Trading Metrics

Contact us at [email protected] or via Live chat.